Saturday 22 February 2020

BinDawood Holding chooses store operations tech from Reflexis

KSA supermarket and hypermarket retailer BinDawood Holding has chosen store operations technology from Reflexis Systems, a provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking.

BinDawood Holding will implement three key Reflexis systems across its store operations: Real-Time Task Manager, Q-Audit and Q-Forms. The introduction of these systems will improve BinDawood Holding's operational efficiency by enhancing management control and increasing visibility around tasks and reporting.

BinDawood Holding, part of BinDawood Group, is a major supermarket and hypermarket group in KSA managing 70 stores in 15 cities through its two retail brands, BinDawood and Danube. The company was the first retail grocery operator in KSA to offer online sales through Danube Online and the Danube App in 2017. The BinDawood App and online platform followed in 2019. It employs more than 10,000 people.

"We are excited to be working with such a well-respected retailer with more than 35 years in the industry," said OP Choudhary, Managing MD EMEA, Reflexis. "BinDawood Holding is a leading private retail brand in Saudi Arabia with clear strategic growth initiatives that we are excited to support with our intelligent store operations solutions."

"BinDawood Holding is committed to superior customer experience, and that is enabled by operational excellence," said Ahmad BinDawood, CEO, Danube & BinDawood, BinDawood Holding.

"The partnership with Reflexis will help us function even better and continue to meet the high standards of quality and service which our customers have come to expect."