The KSA Ministry of Hajj and Umrah has boosted activity programmes in the Serving Pilgrims is an Honor, Trust and Responsibility initiative. The theme for 2017 (1438) is How to be a Model Example
The initiative includes a training programme directed at teachers and scouts, ensuring that they have accurate information to impart to pilgrims and promoting a culture of volunteerism in the service of pilgrims.
The initiative is aligned with the National Transformation Program 2020 in developing services to Hajj and umrah pilgrims and also raises awareness about how to deal with the technology infrastructure, such as dedicated mobile apps, digital maps, as well as using the websites of the authorities related to Hajj and umrah.