Thursday 23 July 2020

Dubai tops Medical Tourism Index: Arab Destinations for 2020-2021

- 2020-21 Medical Tourism Index released during COVID-19 global pandemic

- Dubai maintains its authority as top Arab destination for the second edition in a row

- Dubai and Abu Dhabi significantly rise in rankings in the Global Medical Tourism Index

Source: International Healthcare Research Center. The Medical Tourism Index: Arab Destinations.
Source: International Healthcare Research Center. The Medical Tourism Index: Arab Destinations.

The International Healthcare Research Center (IHRC) has published a special edition of its Medical Tourism Index (MTI) that specifically focuses on destinations from the Arab world. This compilation is part of the larger 2020-2021 Global Medical Tourism Index, which covers 46 destinations across five continents. Twelve of the destinations are included in the Arab Medical Tourism Index, including UAE cities Dubai and Abu Dhabi, Oman, Egypt, Morocco, Bahrain, KSA, Jordan, Tunisia, Qatar, Lebanon, and Kuwait.

Dubai, which was also recognised as the top Arab destination in 2016, has retained its position as the top destination in the Arab world. It is also top in the Middle East, according to the index. Dubai rose 10 slots to No. 6 in the global ranking while Abu Dhabi leaped up16 points to No. 9 of 46 destinations ranked in the 2020-2021 Global Medical Tourism Index. Destinations are judged on over 40 criteria for industry success, including Patient Experience, Medical Tourism Industry, Cost, and Safety.

"We are not surprised to see both Dubai and Abu Dhabi rise in the 2020-2021 Global Medical Tourism Index and to be at the top of the Arab Index, ranked #1 and #2, respectively. Both emirates have strong, committed leadership through Dubai Health Authority and the Department of Health Abu Dhabi, and are supported by the government of the UAE in its medical tourism initiatives.

"Both emirates are driven to become global leaders in healthcare with sustainable growth strategies in the medical tourism and wellness travel industries," said Renée-Marie Stephano, one of the developers of the Index, and CEO of Global Healthcare Resources. Global Healthcare Resources and IHRC are industry research partners.

"The return on investment is obvious in the rankings when the government and private sector come together with a singular focus to transform the perception of a destination for medical tourism through accountability, commitment to quality and accreditation, and dedicated marketing and business development initiatives," added Stephano.

Medical tourism has resulted in significant investment in and the development of healthcare cities and centres of excellence as destinations compete to global leaders in healthcare delivery. MENA is a critically important area to study for a variety of reasons, IHRC said. Historically, many of the economies in the region have relied on petroleum development and the energy sector, but modern conservation movements have made clear the need for economic diversity in many of these countries. Arab destinations – particularly those in the GCC – have diverted revenue streams and sought to build up healthcare and tourism infrastructure, in a bid to capitalise on the US$100 billion medical tourism industry.

The Arab Index highlights the many strengths of the region, including easy-access medical visas, integrated hospitality offerings, unique sightseeing opportunities, state-of-the-art facilities, and exploding private capital sectors.

"The COVID-19 novel coronavirus has put both inbound and outbound Arab medical tourism on hold temporarily. Each nation has developed its own approach containing the virus and reopening. The future rankings and index in the Arab nations may look significantly different in the future depending on how well each nation addresses COVID-19 and recovers economically, inevitably, medical travel will rely upon public private partnerships and solid collaboration now more than ever before," said Stephano.

Currently, billions of dollars are spent every year on medical travel into and out of the GCC and MENA, IHRC noted. As patient mobility returns, new patterns of referral will create new opportunities and challenges related to trust and safety, requiring the entire medical tourism sector to come together.

Organisations like Global Healthcare Accreditation are already taking the lead to frame consumer confidence in healthcare destinations through its COVID-19 Guidelines and Certification of Conformance for Medical Travel. Accreditation programmes for medical travel likely will have a positive result on destination rankings which delineate safety and trust among the most important criteria in selecting a medical tourism destination.

The International Healthcare Research Center (IHRC) is a non-profit research organisation which aims to promote transparency and improve global healthcare quality, population health management, expanded access to care, and the consumer healthcare experience.

Reaching over 2.6 million professionals, Global Healthcare Resources is a consulting firm providing strategic execution within the industries of employer healthcare, medical tourism, wellness tourism, self-insurance, and corporate wellness.

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The Medical Tourism Index is available for purchase at a temporarily discounted price at MedicalTourismIndex.com. The Arab Index is available as an add-on at checkout.