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| Source: foodpanda website, showing a selection of supported outlets with halal food. |
As part of its 3rd anniversary celebrations in Singapore this year, foodpanda Singapore has launched a premium delivery service with selected outlets covering the central business district. The new service comes a month after a recent funding round of US$110 million, and is part of the company's promise to optimise the user experience and improve customer service.
Customers selecting the service receive their food within 60 minutes of placing their orders while paying up to 50% less in delivery charges.
“Foodpanda understands the dynamics of a fast-paced working environment, where we see a rising trend of people opting for convenient solutions of having takeout meals while at work without compromising choice or quality. As the leading platform in offering the widest selection of deliverable food options, we strive to ease the lives of our customers by simply delivering the food you love to wherever you are,” explains Cassandra Ong, Marketing Director of foodpanda Singapore.
“We constantly listen to the feedback of our customers as well as delivery riders. So besides welcoming additional restaurant partners to the foodpanda family to give our customers an even greater choice, we followed the call for shorter delivery time at a lower price tag. This is an initiative we have been working on since late last year and we are really excited to finally roll it out now as a gift to our treasured customers.”
Since foodpanda started in Singapore three years ago, it has signed up over 400 restaurants. Its latest additions include Burger King, Chicken Up*, Manhattan’s Fish Market, Nando’s, and Shihlin Taiwan Street Snacks**.On a global level, foodpanda, together with its affiliated brands, focuses on emerging markets, operating in 40 countries across five continents. The website and the mobile app are location-based. For some countries, it is possible to search by the 'halal' category.
Foodpanda is active in over 580 cities around the world, operating in 12 of the largest 20 metropolises, and partnering with over 60,000 restaurants. The company operates under the foodpanda brand in Thailand, Indonesia, Pakistan, Singapore, Malaysia, Brunei, Vietnam, Taiwan, Bangladesh, Kazakhstan, Azerbaijan, and the Philippines. The hellofood brand operates in Saudi Arabia, Jordan, Lebanon, and Qatar. In India, foodpanda serves companies with both the foodpanda and Tastykhana brands.
*A search on Google reveals a Facebook post that the company does not use pork, lard and gets its meat from halal sources. However, the actual Facebook post was not found in recent timeline entries.
**Shihlin has on occasion displayed signs that say 'no pork, no lard, no beef' at its counters.